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Forum Discussion
Folders online not visible on MAC Dropbox App
Hi Dropbox community,
I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook.
I am running Mojave...
Lusil
Dropbox Staff
Dropbox StaffHi burtonworldart, I'd be happy to help look into this with you.
I'll just need a bit more information to make sure that we're on the same page. For example:
- Are you running the latest version of the desktop app (104.4.175)?
- What do you see when you hover over the Dropbox icon that's next to your computer's clock?
- Could it be that the folders you're not seeing are selectively synced?
Looking forward to hearing back from you!
Hello, I believe I'm having a similar problem where I can see one folder that was shared with me on my iPad but on my mac it doesn't appear. This has never happened before, and not sure how to fix it or selectively sync it. Do you have any suggestions?
Thank you
- Walter
Hey saturn9k - did you check the app's preferences under the sync tab to see if the folder is selectively un-synced from your computer?
Assuming that the desktop app is 'up to date' and not still syncing in your menu bar that is.
