You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
burtonworldart
5 years agoNew member | Level 2
Folders online not visible on MAC Dropbox App
Hi Dropbox community,
I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook.
I am running Mojave...
Lusil
Dropbox Staff
Hi burtonworldart, I'd be happy to help look into this with you.
I'll just need a bit more information to make sure that we're on the same page. For example:
- Are you running the latest version of the desktop app (104.4.175)?
- What do you see when you hover over the Dropbox icon that's next to your computer's clock?
- Could it be that the folders you're not seeing are selectively synced?
Looking forward to hearing back from you!
burtonworldart
5 years agoNew member | Level 2
Thanks Lusil! I unlinked and updated to the latest version (104.4.175) and I'mnow able to selectively sync again. I should have tried that.
Thank you for you help!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!