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xhibit4's avatar
xhibit4
New member | Level 2
9 months ago

Folder name/preview not showing when I post a link on Facebook.

Previously, when I posted a link for a Dropbox picture folder the link itself would post then a moment later a window would appear underneath with the name of the folder. Recently, the link posts but...
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  • Jay's avatar
    Jay
    9 months ago

    Hi xhibit4, thanks for bringing this to our attention.

     

    This appears to be how a shared link appears on Facebook, so it would be related to their service.

     

    Have you tried contacting them directly regarding this matter?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi xhibit4, thanks for bringing this to our attention.

 

This appears to be how a shared link appears on Facebook, so it would be related to their service.

 

Have you tried contacting them directly regarding this matter?

 

This will help me to assist further!

xhibit4's avatar
xhibit4
New member | Level 2
9 months ago
Tks for responding I did contact them but have not recieved a response. FB in general never responds to consumer questions.

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