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jimloiseau's avatar
jimloiseau
New member | Level 2
2 years ago

folder name change isn't showing for recipients

Hello, a few months ago I created a folder called "ELEKTRA FRANCE". I renamed it 1 week ago "PRESS KIT" but when I send the access link, people still see "ELEKTRA FRANCE". Can anyone help me? Th...
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jimloiseau's avatar
jimloiseau
New member | Level 2

Hello Nancy,

 

thank you for your reply,

I did change the name before sending.
I can see the changed property in my dropbox.
I share the link by copying it via dropbox and pasting it into the email.

(shared link)

 

Thank You

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jimloiseau - sorry to jump in here, but could you send us a screenshot (omitting any personal information) of how this looks on your end so that we can have a visual too? 

 

Also, did you share the link to the folder with edit or view rights in the first place? Does this folder show as shared in your Dropbox account or a regular one? 

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