We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

MartinLo's avatar
MartinLo
New member | Level 2
12 months ago

Folder available online but invisible on Mac Desktop

Hello, Following a misstep, I deleted a folder from Dropbox out of my Mac Desktop. I was able to recover the folder through the Dropbox website, but now, the folder has disappeared from my Mac De...
  • Jay's avatar
    12 months ago

    Hi MartinLo , thanks for bringing this to our attention.

     

    Is the Dropbox desktop application running and syncing normally? When you click the icon in the menu bar, what message appears on the bottom left?

     

    Is it possible that you've used selective sync to prevent the entire folder from syncing to your machine?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!