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Forum Discussion

KarenP's avatar
KarenP
Explorer | Level 3
2 years ago

Folder and file names missing from Dropbox on hard drive

I reinstalled the dropbox app yesterday as recommended to fix ongoing indexing and synch issues.    I used the Manage Hard Drive Space option to mark folders as online only. This screen says "Thi...
desktop
Dropbox Plus
sync
KarenP's avatar
KarenP
Explorer | Level 3

Thanks for your help Walter.

 

The app is currently up to date.

 

If I'm looking at the right thing, I can see the folders in the selective sync list. Is the fix as easy as ticking the boxes against the folders?

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

If the files you're looking for are in a folder from those, then yes, this should do it KarenP 

  • KarenP's avatar
    KarenP
    Explorer | Level 3
    2 years ago

    That looks promising, I've tried one folder and can now see it on the PC.

     

    Thanks so much for your help Walter, much appreciated!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear it's sorted now and thanks for keeping me in the loop too, Karen.

       

      See you around the Community and take care! 

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