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Forum Discussion
Finalizing taking forever
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
Thank you, actually, I did switch from Firefox to Safari and that worked...
Ugh, seriously? I'm on my third attempt to upload this ginormous file, and the upload itself is a torturous five-hour ordeal. I get it, it's a massive file, but when it comes to finalizing, it's been a mind-numbing 24 hours since my third attempt, and as I write this review, it's still stuck in the abyss of finalization.
I've combed through the entire "solution" spiel, and yeah, I've tried every single darn suggestion. This isn't a browser glitch; it's a program malfunction. If every Tom, **bleep**, and Harry is grappling with this nonsense on all platforms, then the culprit is the program, not our browsers. We're forking over our hard-earned cash for monthly subscriptions, and what do we get? Daily doses of frustration and infuriation.
Why am I paying for a service that does nothing but spike my stress levels? Dropbox, you're officially on my chopping block. This nonsense has become a regular occurrence, and I'm definitely airing my grievances on other platforms. Nobody should have to endure this kind of so-called "service." Thanks!
Hannah
Dropbox Staff
Dropbox StaffHey chocolatechip, sorry to see that you're having this issue.
If you're handling very large files, I would suggest using the Dropbox desktop app instead, as it's our preferred method of uploading files, however, we appreciate your feedback here.
Having said that, can you let us know how large the file you're trying to upload is?
