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Forum Discussion
Finalizing taking forever
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
Thank you, actually, I did switch from Firefox to Safari and that worked...
Jay
Dropbox Staff
Dropbox StaffHi BobF1, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
Thank you, actually, I did switch from Firefox to Safari and that worked...
This is unacceptable solution. I am having more and more issues with Dropbox despite $25/month!
Perhaps time to move somewhere else, I don't even care if it's going to be more expensive as long as it works, I don't have time for BS.
Another issue is that DBox doesn't upload files that are 0 byte size, some apps may create those files for whatever reason, and genius DBox developers are unable to handle them. Yes I have heard the crap that the history of file requires at least 1 byte in the file, but that's BS again, developers are taking the company hostage to keep their job, they may lose it faster.
Why on earth is it so difficult to upload large files on Dropbox? That is the basic function of dropbox and as a paid service it ought to do it seamlessly, without struggling, or make me struggle. I am having systematic issues when uploading a 2.5 GB video file using Chrome on my Windows computer. The upload seems going well, the progress bar is near the end, when the upload frame displays "Finalizing..." and stays there FOREVER! What is it finalizing? Why is it failing? Can it just store my file? I don't care about some features like versioning or whatever else, I just need the file to be stored so I can have a backup or share it with others. WHY IS THAT SO PAINFUL?!!!!
And please don't propose me to change my browser, or the OS, or the computer, or go live on another planet, no BS please if you don't have a valid solution. I am looking for a permanent solution, not to engage in a philosophical or existential discussion. Thanks for your understanding.- Megan
Hi anajand, sorry to hear you're having trouble with this!
In order for us to be able to identify if this is a browser specific issue, we would need to check if the same behavior is present on another browser. If you could give it a go, just to exclude that as a possibility, that'd be great.
You can also try to upload the file using an incognito tab on Chrome, and clearing your browser's cache would also help. Does that happen with this specific file only?
Keep me posted!
I very much appreciate BobF1 doing good humanitarian work and posting a usable workaround.
But DropBox: this is not "solved". You're a cross-platform developer, and it's been a year. Hup hup.
