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Forum Discussion
surajkjha
3 years agoExplorer | Level 4
Files in a shared folder went back to their previous versions, after I was removed from it
One of my clients shared her dropbox link with me. I started working on the shared files using my local dropbox folder on my desktop. while i had access she could check that work is getting updated o...
- 3 years ago
Hi there and happy Monday!
I don't think transfer would also be a viable solution to what you're trying to do.
Perhaps you might want to consider shared folders with wildcards in your Excel formulas.
Wildcards, e.g. "%HOMEPATH%”, would let you point to a location without having to worry about different usernames in the path, if the other user has the Dropbox folder located in the default location.
You can see more info here.
surajkjha
Explorer | Level 4
Well files are there on Dropbox.com but the main reason why we used local desktop Dropbox folder is because files were showing #ref error on Dropbox.com. So we decided to work on local desktop so that files can be linked and cell references can be made. Once the work got completed she removed access and as a result she said that all the files went back to original version on her local desktop.
As a matter of fact, i have all all files with updated version on my desktop Dropbox folder. But she hasn't.
As a matter of fact, i have all all files with updated version on my desktop Dropbox folder. But she hasn't.
Hannah
3 years agoDropbox Staff
Thanks for the update here!
Can you confirm that you're both looking at the same folder?
Is it possible that your client sent you a shared link to the folder instead of an invitation to a shared folder?
If they just sent you a link, you'd have the options to 'download' the files or 'save to Dropbox', when you opened the link, which would create a copy of the folder in your Dropbox.
That means that any updates you would make, wouldn't appear in the account of the person that shared the link with you.
- surajkjha3 years agoExplorer | Level 4Yes, she shared the link to Dropbox and then gave access.
Assuming it was a shared link and not invitation, can you please mark the difference and explain how can I solve the issue so that she can have access to updated files- Megan3 years agoDropbox Staff
Hi surajkjha, sorry to jump in here!
It's not entirely clear to me if she shared a link your way, or added you to be part of the folder.
If your client shared a link with you, that means you must have downloaded the content to your own Dropbox account, and worked on individual copies.
It's important to note that if you downloaded those copies to your account, they wouldn't sync to your client's account through the old link she provided.
You'd need to share them back to her. Now, the best way to solve this, would be for you to share the updated content back to her, from your Dropbox account.
- surajkjha3 years agoExplorer | Level 4Hi Megan,
Well it happened just the way you described. But the issue is if I share files from my Dropbox account then once she downloads them on her desktop it will again have problem related to cell referencing and sheet link ( the very reason she hired me for).
Can you help me with this so that when she downloads files on her desktop they appear exactly same as they do on my desktop computer
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