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Forum Discussion

jrobe's avatar
jrobe
Helpful | Level 6
2 years ago

Files are not uploading to Dropbox.

I need to give Dropbox permission. How do I do that?
Desktop
Sync
upload
jrobe's avatar
jrobe
Helpful | Level 6
2 years ago

Sync issue:

 

couldn't upload

give Dropbox permission to access file

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi jrobe, thanks for posting on the Community and happy Monday!

     

    Just to make sure we're on the same page, could you send us a screenshot of the error you're getting so that we can have a visual too?

     

    Thanks!

    • jrobe's avatar
      jrobe
      Helpful | Level 6
      2 years ago

       

      Files I have the most problem with are photos from my scanner. Thanks!

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the screenshot, jrobe!

         

        Can you clarify for me how exactly you connected your scanner to Dropbox and what steps you’re usually following to upload your scanned files to your Dropbox account?

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