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julie123456's avatar
julie123456
Explorer | Level 3
26 days ago

File didn't sync or save and I cannot access the computer

I have been working on a word file for months, saving it to Dropbox.   Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back.   I think, no pr...
Desktop
Dropbox Basic
Sync
julie123456's avatar
julie123456
Explorer | Level 3
Hi Walter. When I go to version history, the most recent version available is October 12th. Up until that date, everything was syncing as usual and I had no reason to believe it had stopped until this incident.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
26 days ago

Did you double check your file on the website after your edits back then julie123456?

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