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keturner12's avatar
keturner12
Explorer | Level 4
2 years ago

Error: "This link isn't quite right. Usually this happens when the link wasn't copied exact right"

I have been trying to share a FOLDER (not a link) with several of our music club members.  About 1-2 weeks ago, members told me they could not access the folder because of the following error message...
Error Messages
Share
Shared Folders
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi keturner12, is the error only for these two users? 

 

Have you tested the link yourself in an incognito window while not logged into Dropbox to see if it works? Are you certain that the link hasn't changed when viewing the link settings?

keturner12 's avatar
keturner12
Explorer | Level 3
2 years ago
Hi Jay. Yes I’ve tested it myself and there are about 4-6 users who get this error message.

They are new to club and are the only ones I’ve sent recent invites to.

And it’s only one folder that’s giving an error message. I’ve tested it with other folders and they are just fine.

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