We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

jamesalm's avatar
jamesalm
Helpful | Level 6
9 months ago

Email to Dropbox not working, no files uploading.

I've been using the email to dropbox function pretty consistently for a few months now. Just today I noticed it doesn't seem to be working. I have an application setup to email invoices to my dropbox...
dropbox business
Sync
upload
  • BenDBX's avatar
    BenDBX
    8 months ago

    Hi Everybody,

     

    This issue should have been resolved for all users. Please let us know if it is still affecting you.

     

    Email to Dropbox only works when files are attached, rather than included inline in the email itself. When using this feature, please make sure to add files as an attachment.

     

    IA Accounting can you try emailing your your file(s) as attachments and let us know if this is working for you?

     

    Thanks,

    Ben

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Community guys! 🤗

 

Our Team seems to have resolved the reported issues. 

 

If you're still encountering anything similar though, don't hesitate to let us know. Thank you! 🤓

Fredrik W.1's avatar
Fredrik W.1
New member | Level 2
7 months ago

It doesnt work. Chrome, icloud, attached files. Still nothing

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi Fredrik W.1, thanks for posting here! 

     

    We didn't have any recent reports about this feature. Would you be able to tell me more, as to when it started happening? 

     

    Do you notice this behavior only when you're using Chrome, or with different browsers too? 

     

    Keep me posted, and we'll take it from there!

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