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Forum Discussion

deward's avatar
deward
Explorer | Level 4
3 years ago

Sharing folders not working

Does anyone know if something has changed with folder sharing in Dropbox, as recently as the past week? I've been working with shared folders with a colleague, and in the last couple days when we upload a new folder to the shared folder, the other person isn't seeing it. We're checking permissions and it says both people have editing access. I tried creating a new shared folder and inviting her to see that, and even that isn't working. 

  • Jay's avatar
    Jay
    3 years ago

    Hi deward, let us know if you have any updates on this matter!

    • deward's avatar
      deward
      Explorer | Level 4

      Thank you, good question! I checked my plan and I have plenty of space. I'll check with her and report back. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi deward, let us know if you have any updates on this matter!

  • alliesil's avatar
    alliesil
    New member | Level 2

    Yes! Our folders and links are also suddenly not working. The links bring up completely blank pages no matter who is looking it up, which browser we're using, etc. Looks like a HUGE BUG. Please help us Dropbox!

    • NJ77's avatar
      NJ77
      New member | Level 2

      We are having the same issue. The person opening the link gets a blank screen. Both mobile and desktop browsers and both chrome and Safari. 

      • deward's avatar
        deward
        Explorer | Level 4

        How strange that all of us are having this!

         

        Ours seems to be working again! We both have enough space, so that was not the problem. We both restarted, and that samed to make the biggest difference. It started working on her end for about a day, and I could see files she put in, but she couldn't see mine. Then a couple days later she started seeing my files. Hoping it continues!

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