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Forum Discussion
organizedimages
3 years agoHelpful | Level 6
Dropbox Transfer "Couldn't add some files"
Hello,
I am trying to create a Dropbox Transfer of the entire contents of a folder. The folder contains 76.8 GB in total and over 16K of files. I am doing this from my Windows desktop. The folder i...
- 3 years ago
For anyone else with a similar issue:
After my issue was brought to the attention of the Transfer team, it seems that there is both a total size and number of files limit. The transfer that I was attempting failed (nearly immediately) because the limit was 10,000 files. I was attempting a Transfer that was over 16,000 files.
Dropbox team - thanks for the quick response once my issue got sent to the Transfer team. You would have saved me a LOT of time and headache if you would include the file count limit somewhere, such as in the error message or in your Transfer documentation. I initially raised this issue weeks ago and it should have been an easy clarification.
Jay
3 years agoDropbox Staff
Hi oneweb2022, could you try creating the transfer on the site directly to see if this helps?
- oneweb20223 years agoExplorer | Level 4
Jay,
That is what I did. But just tried again with the same files and it now worked. Think it was a temporary glitch. Thanks for your support!
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