You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox thinks my iPhone is locked and won't upload photos.
dropbox thinks my iPhone is locked and won't upload photos
Walter
Dropbox Staff
Dropbox StaffHave you also ensured that your computer is a trusted device on your iPhone jrubenstein1974?
You can follow these steps that Apple recommends to make sure that your device is trusted by your computer:
1. Plug your device into your computer
2. Your computer will report that your device is locked
3. On your mobile device, you should see a message that asks if you'd like to trust the computer that you are plugged into
4. Tap “Trust" on your mobile device.
Hi Walter,
I know the message you are talking about, but I'm not getting it on my phone.
- Walter
Have you tried repeating the steps at all after rebooting your devices jrubenstein1974 ?
Hi Walter,
Ok, I should restart my phone and computer and then log out of dropbox and back into it?
Best,
Jen
(on both devices)?
- Hannah
Hey jrubenstein1974, yes, please do so and let us know how it goes!
