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Forum Discussion

Dropbloke's avatar
Dropbloke
Explorer | Level 3
2 years ago

Dropbox stuck indexing files

My Dropbox has been stuck indexing 1,694 files for the last few days. My Dropbox folder content is different on my home and work computers. And desktop folders "don't exist"  online if I try to share...
Desktop
Sync
  • Walter's avatar
    Walter
    2 years ago

    Hey Dropbloke, sorry to jump in here, but could you try fixing your hardlinks and permissions as outlined here and let us know if syncing gets stuck at the exact same number of files again? 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Dropbloke, thanks for bringing this to our attention.

 

Could you confirm the version number of the Dropbox desktop application by hovering over the icon in the menu bar?

 

This will help me to assist further!

  • Dropbloke's avatar
    Dropbloke
    Explorer | Level 3
    2 years ago

    172.4.7555

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Can you see which files are indexing according to the Dropbox desktop application? Are there any sync issues showing in the the options under the avatar on the top right?

      • Dropbloke's avatar
        Dropbloke
        Explorer | Level 3
        2 years ago

        No sync issues reported. It's been stuck at "1,694 files" for the last week. I don't think any new content syncs.

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