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Forum Discussion

Prima2339's avatar
Prima2339
Helpful | Level 6
4 years ago

Dropbox Not Syncing and reached device limit

I wake up this morning and with coffee in hand, go outside with my Pixel 3XL phone, and snap a couple pics of where I'd like to place my new custom-made address sign on my garage.       "Send us som...
Desktop
Dropbox Basic
Dropbox Plus
Mobile
Sync
  • Prima2339's avatar
    Prima2339
    4 years ago

    *****UPDATE PROBLEM RESOLVED*****

     

    So, because of all the glitchy Bulls**t with Dropbox, and no considerable replies for a solution, I left it alone and decided to switch to Google Drive.

    After a few days I clicked on the Dropbox app. (on my Pixel)  When it opened it asked, "You have two devices, Google Pixel Phone and Laptop."

         "Would you like to link this app to your Laptop?" 

    Well curiosity certainly got the best of me....I had to click "YES" just to see what would happen now????

     

    Within seconds my Dropbox laptop and Dropbox android app were synced!!

     

    *****I did absolutely nothing to fix this problem except switch to Google drive and wait 4 days*****

    I can't offer this community any advice or tips with this problem, except Dropbox is Glitchy and malfunctioned!!!

     

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Prima2339, thanks for posting on the Community!

I understand your frustration over the syncing issue you're experiencing.

From what I can see, currently, you're not able to install the app due to the device limit, so let's first address that aspect.

Could you let me know how many devices you have currently connected on your account? Are they desktop or mobile devices?

This will help me to assist further!
Prima2339's avatar
Prima2339
Helpful | Level 6
4 years ago

The answer to your question is IN MY POST!

It is written in all caps!

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