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Forum Discussion
Wietse V.
7 years agoHelpful | Level 5
Dropbox keeps (re)indexing and syncing after activating smart sync
I've recently activated the smart sync functionality for my teams account. When I did, Dropbox started indexing and syncing a huge number of files which made sense to me because it needed to download...
- 7 years ago
Hi Minato,
Thanks for your reply. I decided to reinstall the Dropbox desktop application yesterday. After I did, I waited another couple of hours for a full sync, but once that was done the issue seems to have disappeared. The Dropbox app now reports that it's fully up to date and seems to stay that way (except for normal syncing behaviour when a file is changed).
I propose I wait to see if the problem reoccurs, and if it does I will create a ticket at the support page as per your suggestion.
Kind regards, Wietse
Lusil
Dropbox Staff
Hi DragonLover, sorry to hear about this experience.
I've sent you a ticket to the email address associated with your Community profile so that we can have a more in-depth investigation of this behavior.
When you have the chance, please check your inbox for my message and we'll take it from there. Cheers!
PS. If anyone else is still having trouble or any questions, please don't hesitate to give me a nudge. :slight_smile:
MrV
6 years agoExplorer | Level 3
Same here. All of my laptop's are behaving exactly the same. Each time you restart the laptop there are over 45000 files synking!! Super slow to start, then checking for changes theeeeeeen synking which takes for ever even though on fiber.
Have reinstalled the desktop app with no change in behaviour. It drains battery and hogs resource for 10,15,20min while doing this. Mad.
Have reinstalled the desktop app with no change in behaviour. It drains battery and hogs resource for 10,15,20min while doing this. Mad.
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