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Forum Discussion

armin_alimardani's avatar
armin_alimardani
Explorer | Level 4
2 years ago

Dropbox files now take up double space on my Mac

Hi there! So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that a...
Desktop
Mac
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi azodl, thanks for the info. I'd recommend contacting the support team for further assistance on this matter for them to investigate further.

rumbers's avatar
rumbers
New member | Level 2
2 years ago

I suspect like many, I will be cancelling my Dropbox account as soon as I've located my files which Dropbox has mysteriously made 'online only'.  

I'm having a nightmare with the latest Dropbox update.  Offline vs online files seem to be completely random - you go into a folder, and some are downloaded, some aren't, some have the green tick, some have the green tick AND a download icon, and even clicking the download icon doesn't work - the taskbar notification says that all my files are up to date and nothing is syncing. Absolute disaster. I'm trying to recover my files and then I'm cancelling my Dropbox subscription.  

Tried logging out, reinstalling, selecting 'make available offline' on the main Dropbox icon, you name it.  What a mess.  

 

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