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Forum Discussion

DamianYap's avatar
DamianYap
New member | Level 2
5 months ago

Dropbox desktop app disconnects randomly during file upload

Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only ...
Desktop
Sync
upload
shastings's avatar
shastings
Helpful | Level 5

Not trying to be difficult, but can anyone from DB please reply if this issue is being addressed/looked into by DB IT team? It is not being mentioned at all on the DB outage status page. Thank you. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi shastings, as you're still experiencing this issue, I'd recommend contacting the support team directly for them to investigate this in more detail on their end.

  • phafa's avatar
    phafa
    Explorer | Level 4
    5 months ago

    Jay  ... just lol.
    Anyway, I just sent a ticket to the support team I'll come back to this thread if they bother responding with anything else other than REINSTALL.
    This is pissing me off.

  • shastings's avatar
    shastings
    Helpful | Level 5
    5 months ago

    Submitted. This has all been super helpful. 

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