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Forum Discussion

DamianYap's avatar
DamianYap
New member | Level 2
5 months ago

Dropbox desktop app disconnects randomly during file upload

Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only ...
Desktop
Sync
upload
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

That's correct, have you noticed any similar behavior since reinstalling the Dropbox desktop application?

  • shastings's avatar
    shastings
    Helpful | Level 5
    5 months ago
    Yes. There has been no improvement at all in any of these issues since reinstalling. Thanks.
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey shastings, if you temporarily quit our app, do you then notice the same behavior with your thumbnails?

      • shastings's avatar
        shastings
        Helpful | Level 5
        5 months ago
        Quitting the app and then restarting it makes the green checkmarks and DB functionality reappear briefly. But when I start working with files again, the issue comes back.

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