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Forum Discussion
DamianYap
5 months agoNew member | Level 2
Dropbox desktop app disconnects randomly during file upload
Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only ...
phafa
Explorer | Level 4
I'm having this same issue on Dropbox Desktop: v202.4.5551 on Windows 10.
It's getting worse and I work with this. What's going on?
Nancy
5 months agoDropbox Staff
Sorry for jumping in, shastings and phafa. Before investigating further, I’d suggest reinstalling the Dropbox app on your devices.
If the issue persists after that, let me know and we can take a closer look into this.
- shastings5 months agoHelpful | Level 5
Hi-- I am willing to do this, but with close to 100K files that I am often sharing with clients, doing a reinstall is highly disruptive to my workflow, as everything will need to repopulate back in my DB folder. In addition, I currently have many folders set as online-only by having gone through File Explorer, right-clicked and selected Online Only. I am guessing that I will lose ALL of those location preferences/settings regarding online only files once I uninstall. Is this correct?
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