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Forum Discussion
PTB_9
3 years agoExplorer | Level 3
DropBox creates duplicate screenshots on the app.
#MacOS - when I take a partial screenshot on my Macbook (CMD+Shift+4), it seems DropBox creates duplicate copies of the same screenshot. Sometimes I get 2 or 3 dups, other times there are up to 5 dups. Is there a setting or something in DropBox that prevents the creation of duplicate files (.png) when taking a screenshot?
Hi PTB_9< if you disable the screenshot feature in the desktop app, and then take a screenshot, does the same issue occur?
What about when you quit the Dropbox desktop application completely?
- MeganDropbox Staff
- PTB_9Explorer | Level 3
Hi Megan, yes I've downloaded and installed the latest version (v162.4.5419)of Dropbox app for MacOS Monterey 12.6.1, and have checked the box to "Share screenshots and screen recordings using Dropbox", but it's still happening. I just took a new screenshot and Dropbox created 3 additional copies of the original screenshot in the folder: "Screenshots" under the Dropbox location. I used CMD+SHIFT+4 to take the screenshot. All is showing fine in the screenshot but there are now 4 total files (1 original + 3 exact copies).
This is what's showing up in the folder (Screenshots):
Screen Shot 2022-11-30 at 4.03.10 PM.png
Screen Shot 2022-11-30 at 4.03.10 PM(2).png
Screen Shot 2022-11-30 at 4.03.10 PM(3).png
Screen Shot 2022-11-30 at 4.03.10 PM(4).png
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