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Forum Discussion

Jodes's avatar
Jodes
Helpful | Level 5
3 years ago

Dropbox app won't upload images anymore from the iphone

Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
Mobile
Sync
upload
  • Megan's avatar
    Megan
    3 years ago

    Hey Jodes, let's try one more step, please.

     

    Feel free to uninstall the app, reboot your phone, then re-install. If this doesn't work, take a screenshot of the error message you get, and send it back to me here, so I can have visual too. 

Jodes's avatar
Jodes
Helpful | Level 5

I tried direct from my photos after taking it to upload that way, as well as from Dropbox app itself, the +. Neither works. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Jodes, let's try one more step, please.

 

Feel free to uninstall the app, reboot your phone, then re-install. If this doesn't work, take a screenshot of the error message you get, and send it back to me here, so I can have visual too. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Awesome news, Jodes! 

     

    Happy to know everything is back on track. If you need anything, you know where to find me. 

  • Jodes's avatar
    Jodes
    Helpful | Level 5
    3 years ago

    Megan I deleted and added it back and that has fixed the problem, it seems to be uploading fine now. THank you so much for your help 🙂

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