You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Alen
8 years agoHelpful | Level 5
drag and drop not working on
I'm using the dropbox via internet browsers (explorer and chrome) and the drag and drop feature has not worked for the past few days. Has this feature been removed? How to fix?
- 8 years ago
I think i figured it out...I was working in list view.. but switching to grid view allows me to drag and drop.
Karina
8 years agoDropbox Staff
Hey @Alen !
Thanks for reporting the issue with uploading files using drag and drop.
Actually, we did until recently have an option to drag and drop uploads using Firefox, however, this option is no longer available on Firefox.
Here’s a few things you can try since you’re experiencing issues with Chrome and Safari:
- Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a plugin that you have installed on your browser or a security setting on your browser.
- If the issue is caused by a plugin, you can try incognito or private browsing mode to eliminate the problem:
- Clear your browser's cache. You can find instructions for doing so here: http://www.wikihow.com/Clear-Your-Browser's-Cache
Also, you can always still upload files using either the enhanced or basic uploader on the Dropbox website.
Hope this helps, and feel free to write back and let us know how it works for you. You can also reach out to our Support Team at www.dropbox.com/support or http://bit.ly/2m56L7z for further assistance.
Thanks and have a great day,
Karina
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