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August2018's avatar
August2018
New member | Level 2
7 years ago

drag and drop not working locally on Mac 10.10.5

(I'm sorry if this was answered elsewhere - I tried to find a post but couldn't.)

Why has drag and drop suddenly stopped working?

I was working on dragging and dropping photos & video from Photos on my MacBook Pro OS 10.10.5 Yosemite.

All afternoon I could select a group of photos from the Photos application and drop them into a sub folder in a folder titled Photos in my Dropbox.

After working just fine all afternoon, suddenly I couldn't drag and drop photos to Dropbox via Finder. 

I also could not drag and drop them into Dropbox online (with Chrome.)

When I tried dragging and dropping a group of photos on my desktop the folder would turn blue and the window subdivision outline would turn blue but when I released the mouse nothing transfered. The sound notification didn't sound.

I tried:

Draging fewer photos.

Dragging a single photo.

Dragging the group of photos into the main Dropbox folder

Copy and pasting photos into Dropbox via Finder

Turning my laptop off and on again

Emptying my Chrome cache for the last 24 hours.

Thanks in advance.

 

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  • Jay's avatar
    Jay
    7 years ago
    Hi there, since the Photos app is an Apple app, it’s possible that dragging and dropping no longer ‘exports’ the photos out of the app.
     
    Since the photos are stored in a library (aka database) in your Photos app, it can be harder to export them.
     
    Could you try exporting them using other steps? I found this article on the Apple site which could help.
     
    Let me know how it goes!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there, since the Photos app is an Apple app, it’s possible that dragging and dropping no longer ‘exports’ the photos out of the app.
     
    Since the photos are stored in a library (aka database) in your Photos app, it can be harder to export them.
     
    Could you try exporting them using other steps? I found this article on the Apple site which could help.
     
    Let me know how it goes!
    • michisan's avatar
      michisan
      New member | Level 2
      6 years ago

      similar issue. can't drag and drop from finder window unless i use a browser.
      Also can't save over files to replace...have to do that on the brower.. help!

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Hey August2018, could you please clarify whether the issue you’re facing bears any resemblance to what the OP had been describing us? If it’s not too much trouble for you, would you mind briefly describing us where the process seems to halt on your end &/or what was the behavior previously, just so as to ensure I’m further advising you correctly? 
         
        A step-by-step description would be ideal, please include it in your next message if possible, as well as any visual aid (omitting personal info) that would help us determine the best next steps for you. Thanks in advance! 

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