We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

brains's avatar
brains
Explorer | Level 4
3 years ago

Custom folder icons on Mac are not working

I have hundreds of folders, each with a custom icon. On Mac, this is saved as a hidden file in the folder (Icon?).

Dropbox renames this file to 'Icon_' when syncing and removes the bit from the folder that says it has a custom icon.

I know this has been going on for a long while.

Does DB support folder icons? Or do I have to live with the fact that all me custom icons will be removed?

Thanks.

 
 
 
 
 
 
Desktop
GUI
Mac
Share
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey brains, thanks for posting to our Community today.

     

    Can you let me know which version of macOS you're running on your computer?

     

    Also, which version of Dropbox do you have installed? You can see that by hovering your mouse over the Dropbox icon in your menu bar.

     

    Keep me posted!

    • brains's avatar
      brains
      Explorer | Level 4
      3 years ago

      I am using Big Sur (11.6.2) and Dropbox 148.4.4519

       
       
       
       
       
       
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey brains, thanks for the response! 

         

        Can you have a look into this thread, and let me know if you have any questions? 

  • DolphinU1's avatar
    DolphinU1
    Helpful | Level 7
    2 years ago

    It's not working for me either. I'm familiar with the procedure of copying a folder icon to a different folder. I have the latest Mac operating system. I can only suspect that Dropbox is blocking this somehow. OR, it could be because the Dropbox folder is now in the Library (bad idea) but I can't say for sure. If anyone comes up with a solution please post it.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!