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rhowl's avatar
rhowl
Explorer | Level 3
3 months ago

"Couldn't share folder" error when trying to share a folder with some users

I created a shared folder and I was able to add 30+ members but then when I try to add certain users I get an error message saying “couldn’t share folder”. I sent an edit access link to the same u...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Does that person have enough quota within their account to accept said share? 

 

They need as much space as the folder is based upon www.dropbox.com/account/plan 

  • rhowl's avatar
    rhowl
    Explorer | Level 3
    3 months ago
    Yea I even tried sharing it to an account that has a lot storage space. Also the folder is currently empty.

    Does anyone know if there’s a daily limit to have many people I can get edit access to a shared folder?
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      3 months ago
      @rhowl wrote:
      Yea I even tried sharing it to an account that has a lot storage space. Also the folder is currently empty.

      Are you able to create a view-only shared link? Not specifically to that same user, but just a link in general.

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