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CJZ's avatar
CJZ
New member | Level 2
2 years ago

'Couldn't copy, but it might be a fluke. Try reloading the page or ask us for help' error

Hi guys,   Our company account has been suffering from a "Copy Link" failure issue for months. The symptom is we can't use the "Copy Link" function. Every time the user inside the enterpr...
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numaan's avatar
numaan
Explorer | Level 3
12 months ago

Is this fixed, because we're also having the same problem here right now. 

@megan have got any solutions for this?

  • WithFeeling's avatar
    WithFeeling
    Explorer | Level 3
    12 months ago
    It’s a nightmare! 😞
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey guys, thanks for posting to our Community! 

       

      Can you give me some additional info, please? 

       

      Do you still notice the same behavior? Have you tried multiple browsers, and also clearing your cache? 

       

      Let me know more! 

      • WithFeeling's avatar
        WithFeeling
        Explorer | Level 3
        12 months ago

        Hey Megan! - Our ticket is - Ticket #23147386:

        Its being looked into by the Advanced Department, so fingers crossed it gets fixed. In response, its on all machines, phones, browsers - for some weird reason my admin account is in a tizz! It just keeps saying there was a problem completing this request..  😞

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