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Forum Discussion
'Couldn't copy, but it might be a fluke. Try reloading the page or ask us for help' error
Hi guys,
Our company account has been suffering from a "Copy Link" failure issue for months.
The symptom is we can't use the "Copy Link" function.
Every time the user inside the enterpr...
Hannah
Dropbox Staff
Dropbox StaffThanks for letting us know, @AIRRTeam.
Have you tried using a different browser or a private browsing window, to see if that helps?
Keep me posted.
Yes, have tried chrome, incognito mode on chrome, firefox and edge.
Dropbox app on Mac also produces the same error. No amount of refreshes has solved the issue.
- Megan
Hi Elaine C.4, interesting.
Can I send you an email, in order for us to have a closer look into this?
Hi Megan,
Sure thing. You can email me.
Just wanting to give you an update, this issue has mysteriously resolved itself yesterday.
However, the down time of more than 24 hours, was very concerning as it impeded our team from sharing any files during that time with no way of resolving the issue.
