You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jmargretsmith
12 months agoNew member | Level 2
"Copy Dropbox link" sometimes creates old links that don't work
I often have to create a link to a Dropbox file for clients to view and download. Usually, I accomplish this on desktop (PC) by right-clicking the file, choosing "Copy Dropbox link," and then pastin...
JasonSilverDBX
10 months agoDropbox Product Manager
Hi jmargretsmith ,
I can help out here with the link format part of your question. The longer URL containing the rlkey parameter is our new shared link architecture. Those links are "content based" in that they are tied to the content being shared. This as opposed to the old architecture which is "user based" which is tied to each user that creates a link. We are in the process of transitioning all links - including existing "user based" links - to the new architecture.
As for your clients being directed to login rather than a preview of the file on the web, customer service would need to dig into the details of your specific use case.
-Jason
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