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Forum Discussion

BasicUser's avatar
BasicUser
Explorer | Level 4
2 months ago

"Copy Dropbox link" option not working on macOS Sequoia 15.1

I use a Basic version of Dropbox. The Quick Actions menu works on my MacBook Pro (2023) running Sonoma 14.7.1 but not on my other MacBook Pro (late 2023) running Sequoia 15.1. Share and Copy Dropbox ...
BasicUser's avatar
BasicUser
Explorer | Level 4

Thank you for the quick reply. File sync is working well. My desktop is v211.4.6008. Nine of the items under Quick Actions only Transfer a file... works. I have the same version of Dropbox desktop on my other MacBook Pro, and Copy Dropbox link works just fine. I assume my Dropbox account is good. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks, @Hairong.

 

Nine of the items under Quick Actions only Transfer a file... works.

Would you mind clarifying a bit here? Do none of the options work, except Transfer?

  • BasicUser's avatar
    BasicUser
    Explorer | Level 4
    2 months ago

    Yes, only Transfer a file will open a dialog box; the remaining eight items under Quick Actions are not responsible. 

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hope you don’t mind if I chime in, BasicUser. If you don’t have more than 3 devices currently connected to your Dropbox account (you can double check this here), please try reinstalling the Dropbox app and let me know if it fixes the issue.

      • BasicUser's avatar
        BasicUser
        Explorer | Level 4
        2 months ago

        Thank you for the suggestions. I have three devices and re-installed Dropbox desktop, but it still has the same problems. 

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