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Forum Discussion

batmacgyver's avatar
batmacgyver
Explorer | Level 3
2 years ago

Cookie popup covers playback controls at the bottom of the screen when I send a link.

When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning. Please fix this.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey batmacgyver, thanks for reaching out to us.

     

    Can you please send us a screenshot of this warning, so we can take a look?

     

    Thanks!

    • batmacgyver's avatar
      batmacgyver
      Explorer | Level 3

      Screenshot of a shared video when first opened in a browser. Where are the playback controls? They're completely hidden.

       

      And only AFTER clicking "Accept all" do we reveal that playback controls actually exist:

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey batmacgyver, thanks for your feedback on this. It's been noted in our system. 

         

        Please let us know if you have anything else to add. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    batmacgyver wrote:

    When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning.


    Can't the user simply acknowledge whatever the prompt is (I accept, or set their cookie preferences... I'm not familiar with what it's prompting) and then continue on to the content? That's how most cookie popups work.

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