We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
batmacgyver
2 years agoExplorer | Level 3
Cookie popup covers playback controls at the bottom of the screen when I send a link.
When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning. Please fix this.
- HannahDropbox Staff
Hey batmacgyver, thanks for reaching out to us.
Can you please send us a screenshot of this warning, so we can take a look?
Thanks!
- batmacgyverExplorer | Level 3
Screenshot of a shared video when first opened in a browser. Where are the playback controls? They're completely hidden.
And only AFTER clicking "Accept all" do we reveal that playback controls actually exist:
- WalterDropbox Staff
Hey batmacgyver, thanks for your feedback on this. It's been noted in our system.
Please let us know if you have anything else to add.
- RichSuper User II
batmacgyver wrote:
When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning.
Can't the user simply acknowledge whatever the prompt is (I accept, or set their cookie preferences... I'm not familiar with what it's prompting) and then continue on to the content? That's how most cookie popups work.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!