You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Sandtree
2 years agoHelpful | Level 5
Continous indexing since moving to MacOS version
Long term personal user, update the app (currently 163.4.5456) a few weeks ago with the promise of deeper integration with MacOS (13.1).
Since doing this the app has constantly been showing tha...
- 2 years ago
PS. looking at an old article I also have tried the Log Out and back in again... it had a slightly strange effect to undo the deeper integration and move the folder back to its old location but then gave me the option to select the deeper Mac integration again and moved all the files again and started indexing again.
This seems to have solved the problem as it's now said all files are indexed and up to date!
Maybe one to add to the help page
Sandtree
Helpful | Level 5
Yes, have rebooted the machine for other reasons and it didn't fix them.
Looking at the article its odd that the "Update Dropbox" instruction links to how to update in the App Store when Dropbox isnt distributed via the App Store?
I've followed all the instructions and they haven't helped (they're obv written when someone knows which file isnt syncing though). I am not sure the "uninstall/reinstall" instructions fully work however as after deleting the app and reinstalling it already had user details, everything indexed etc the second it was reinstalled but I followed what the article said.
Sandtree
2 years agoHelpful | Level 5
PS. looking at an old article I also have tried the Log Out and back in again... it had a slightly strange effect to undo the deeper integration and move the folder back to its old location but then gave me the option to select the deeper Mac integration again and moved all the files again and started indexing again.
This seems to have solved the problem as it's now said all files are indexed and up to date!
Maybe one to add to the help page
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