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faustlaw's avatar
faustlaw
Explorer | Level 4
8 years ago

Clean My Mac update caused TOTAL FILE RESYNC

I just updated clean my mac ran it and now my Dropbox is resyncing ALL THE FILES.  What went wrong?  I don't want this to happen again.   Thank you. 
Sync
  • Storyer's avatar
    Storyer
    8 years ago

    Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

     

    Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

     

    Have a great day! 

     

    Regards,

    Volodymyr

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
Sounds like CleanMyMac has updated some sort of metadata within the files (e.g. last opened/edited etc.) which need updating (Dropbox only sees the changes not what changed).

Also, as an aside, it wont upload everything again - it'll only upload the hashed changes.
  • faustlaw's avatar
    faustlaw
    Explorer | Level 4
    8 years ago

    How can I prevent it from happening again.  It really hogs the system for 24+ hours.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      8 years ago
      If the files are actually changing, you can't. They have to finish syncing. Are you sure it's actually re-syncing all your files, and not just re-indexing them? If CleanMyMac cleared personal settings, and the Dropbox database was part of that, to Dropbox it would be as if you had a new installation and it would need to index all of your files.
      • faustlaw's avatar
        faustlaw
        Explorer | Level 4
        8 years ago

        You're right.  It's re-indexing.  It did it again yesterday when I used Clean my Mac.  How can I stop it from doing that every time I clean?  Any ideas?  I must have something set wrong. 

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