We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Myr25
11 months agoNew member | Level 2
Resync with two computer
Hello,
I used Dropbox with my Imac and my MacBook Pro for several years. Since june, Dropbox doesn't work any more with my Imac, as my OS (Sierra) has been rejected as too old. I'm now ready to update my OS to a newer version. During this time, I worked only on my MacBook Pro, with Dropbox synchronisation.
Before reconnecting my Imac with Dropbox, I'd like to understand how the process of sync will work. I'll have new files and folders on Dropbox : in which direction the synchronization will take place : from Dropbox to Imac (ok) or from Imac to Dropbox (not ok at all) ??
How to proceed ?
I hope anyone can help ? Thanks a lot
Myr25 wrote:
... in which direction the synchronization will take place : from Dropbox to Imac (ok) or from Imac to Dropbox (not ok at all) ??
With that much time having passed, don't rely on the sync process to get it right. Instead, treat the iMac like it's a new installation.
Uninstall Dropbox from the iMac and rename the existing Dropbox folder to Dropbox.OLD. Then, after updating to a supported operating system, reinstall Dropbox and let it sync as if it's a brand new installation.
This will mean that it will download everything from Dropbox to the computer again, but it will be correct. If you tried to sync with an existing Dropbox folder that's six months out of date, there's a chance that it could delete files.
- RichSuper User II
Myr25 wrote:
... in which direction the synchronization will take place : from Dropbox to Imac (ok) or from Imac to Dropbox (not ok at all) ??
With that much time having passed, don't rely on the sync process to get it right. Instead, treat the iMac like it's a new installation.
Uninstall Dropbox from the iMac and rename the existing Dropbox folder to Dropbox.OLD. Then, after updating to a supported operating system, reinstall Dropbox and let it sync as if it's a brand new installation.
This will mean that it will download everything from Dropbox to the computer again, but it will be correct. If you tried to sync with an existing Dropbox folder that's six months out of date, there's a chance that it could delete files.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!