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Forum Discussion
yasin shngz
11 months agoExplorer | Level 4
Cant view a folder on my windows pc but i can see it on my macbook
Hi, i am in a shared folder in dropbox. I can view this folder from the webversion, the app on my macbook and the app on my phone. But the application on my windows pc doesnt show this folder. Other ...
- 11 months ago
Hey yasin shngz, it seems to be having a period "." which would be an invalid character, and could cause syncing issues.
Have you tried renaming it, and checking to see if it then syncs locally on the machine?
yasin shngz
Explorer | Level 4
Hi Nancy, thanks for your reply. The name does not have an invalid character and i have checked the sync settings and the folder is checked. Still not working.
Nancy
11 months agoDropbox Staff
Thanks for giving that a go, yasin shngz! Can you send me a screenshot of how this folder shows on your web account then? I’d like to have a look, and see what else we can try.
- yasin shngz11 months agoExplorer | Level 4
It is the folder on the right side that is not showing on the application for windows pc
- Megan11 months agoDropbox Staff
Hey yasin shngz, it seems to be having a period "." which would be an invalid character, and could cause syncing issues.
Have you tried renaming it, and checking to see if it then syncs locally on the machine?
- yasin shngz11 months agoExplorer | Level 4
Thanks for the tip, it was the period that blocked it from syncing. Much appreciated!!
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