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jibomom's avatar
jibomom
Explorer | Level 3
12 months ago

Can't Save The Setting "Anyone with Link Can View"

I've had an account for several years, but I only use it occasionally.

 

I have a Basic Plan.

 

I uploaded a file to the Public Folder.  When I select Copy Link from that file and try to change the setting to Anyone With This Link Can View, the Save button is greyed out.  

 

I don't want to upgrade since I use it so rarely, and I don't want to specify particular users to share it with, because I want to post the URL to a couple of my socials.

 

I asked friends to test the link to the file, but they are taken to the login page.

 

Can you help me, please?

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi jibomom, thanks for bringing this to our attention.

     

    Could you clarify what you mean by the Public folder?

     

    A screenshot of what you're seeing would help us greatly.

     

    This will help me to assist further!

    • jibomom's avatar
      jibomom
      Explorer | Level 3
      12 months ago

      Hi, Jay -

       

      I don't see an option to attach a screen shot.  Usually there's a paperclip icon or something similar.

       

      Thanks,

      Linda

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hey Linda! Hope you’re doing great.

         

        There should be a small camera icon above your message box. You can upload your screenshot here this way.

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