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jibomom's avatar
jibomom
Explorer | Level 3
11 months ago

Can't Save The Setting "Anyone with Link Can View"

I've had an account for several years, but I only use it occasionally.   I have a Basic Plan.   I uploaded a file to the Public Folder.  When I select Copy Link from that file and try to change t...
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jibomom's avatar
jibomom
Explorer | Level 3

Hi, Jay -

 

I don't see an option to attach a screen shot.  Usually there's a paperclip icon or something similar.

 

Thanks,

Linda

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey Linda! Hope you’re doing great.

 

There should be a small camera icon above your message box. You can upload your screenshot here this way.

  • jibomom's avatar
    jibomom
    Explorer | Level 3
    11 months ago

    Thanks, Nancy!  

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      Thanks for that, Linda! May I ask for one more screenshot showing the "can view" option being greyed out? Are you the owner of the shared "Public" folder, or did someone else share it with you initially?

      • jibomom's avatar
        jibomom
        Explorer | Level 3
        11 months ago

        Spoiler
        Hi, Nancy -

        Anyone with link isn't greyed out, it's the Save button that's greyed out.  Apparently I can't save without upgrading my account, which I just can't afford to do right now.  In fact, this link is to a letter that I hope to sell on eBay in order to pay rent.  I need as many people as possible to see it.

        Thanks,
        Linda


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