You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jonnyA1's avatar
jonnyA1
Explorer | Level 4
7 years ago

Can't Move the Dropbox Folder to Ext4 or NTFS partition

I'm using Ubuntu 16.04 LTS. In response to the change in dropbox file system support, I created a new partition on my hard drive to store my dropbox files in. It's 2 GB larger than my maximum dropbox...
Create
Desktop
Error Messages
Space and storage
jonnyA1's avatar
jonnyA1
Explorer | Level 4

Sorry, yes. The new partition was originally created as Ext4. I also tried reformatting it to Fat32 before I realized that's unsupported. Finally I tried NTFS, but I got the same error when trying to move the dropbox folder each time.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
If moving the folder isn’t working, try doing an advanced reinstall, but this time during the installation choose the advanced settings and choose the EXT4-formatted drive you want the folder to reside on.
 
Then, you can pause syncing immediately, and copy the files over from the old folder to the new folder.
 
You can see similar steps in this article when moving files to a new computer.
 
Hope this helps!
  • jonnyA1's avatar
    jonnyA1
    Explorer | Level 4
    7 years ago

    I tried the advanced reinstall, but based on the instructions in that article it's more of an advanced uninstall. There was no point in the installation process where I could choose where the app installs or the dropbox locaiton. After installation, the instructions say to use the move folder feature in dropbox, and I get the same error.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!