You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

CKKJA's avatar
CKKJA
Explorer | Level 4
5 months ago

"Can't load content at the moment" error when attaching files from Dropbox Android app

I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach f...
Android
Error Messages
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting on our forum, CKKJA.

 

Which platform are you trying to attach files from Dropbox to? Are you having this issue with multiple platforms? 

 

Can you describe the exact steps you’re taking before the error appears? 

 

Finally, I’d like a full screenshot of the error you’re getting. 

 

Keep me in the loop, and we’ll check this further.

CKKJA's avatar
CKKJA
Explorer | Level 4
5 months ago

"Which platform are you trying to attach files from Dropbox to?"

 

I can't see that the platform is the issue when posting photos/attaching files from Dropbox to the platform on a desktop pc doesn't produce the same error message.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!