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Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
6 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
Sync
John48's avatar
John48
New member | Level 2

Hi all...

I found this thread as I have the exact same drag/drop issue as described by everyone. I did notice one behavior that helps a little. If I drag and drop a file to Dropbox...but do not immediately drop it...instead hold it for a couple seconds hovering over the Dropbox icon until the Finder window changes to show your Dropbox folder. Then drop it into a Dropbox folder of yoiur choice and it works. 

This isn't a perfect solution for a couple reasons - but seems to be a little better.

Rick19744's avatar
Rick19744
Helpful | Level 5
5 years ago

This has been a frustrating issue for me as well.  Apple was not able to provide any assistance; and I do realize this is a 3rd party app.

However, after searching for this issue and coming across this string, the solution provided by John48 works for me as well.  Thank goodness.

And for those that may not have read through the entire string, what works for me is to click and drag the document and HOLD it over the dropbox icon for a second or so.  The dropbox folders will appear and you can drag it to where you want.

  • peterm3150's avatar
    peterm3150
    New member | Level 2
    5 years ago

    I have the same problem. Can't drag and drop files to the DROPBOX folder in my favourites bar. However I can drag and drop them to other sub-folders (of dropbox) that are also in the favourites bar.

  • nickd3ps1's avatar
    nickd3ps1
    New member | Level 2
    5 years ago

    Same exact problem everyone else is reporting and none of the suggested solutions seems to work. Cannot drag and drop folders into the Dropbox folder under the "Favorites" sidebar on Mac. 

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Sorry to hear you are facing the same issue nickd3ps1 peterm3150. 

    You should both find a communication from me in the address associated with your Community profile. 

    I will need the name of the devices facing this issue and for you to confirm you have checked permissions as described in this article. 

    Looking forward to your responses to work on this issue with my team.

    Thank you!  

  • stationagent's avatar
    stationagent
    Explorer | Level 4
    5 years ago

    I'm still having the problem described in this tread. Please assist.

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