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Forum Discussion
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Jane
Dropbox Staff
Dropbox StaffSince Drop box uploaded this new interface it is impossible for drag and drop. Moderator you did not answer the previous persons problem.
I cannot drag and drop my files into folders also. There is no set up screen to change this.
please let me know the answer to this issue.
Same here. Here's a screen recording.
I have the same issue, unfortunately. I have to launch a new finder window, then drag files to that. This problem began with Catalina. I'm not tech-savvy enough to go through all of the fiery hoops to just drag a simple file over to the favorites sidebar. Please fix!
- Jane
Thank you for the reply.
I do not see any error (or otherwise) messages when I attempt to move the file.
It does not matter what my origin directory is the file will not move into Dropbox.
Currently the only way that I can get the file into Dropbox is to open iTerm2 and issue a 'mv' command for the file into the Dropbox folder.
I have gone into accessability and given Dropbox full permissions in many places related to File and Folders but that does not fix the problem.
- Rich
Super User II
Ted G. wrote:
I have gone into accessability and given Dropbox full permissions in many places related to File and Folders but that does not fix the problem.
It wouldn't be permissions for Dropbox as it's not Dropbox moving the files; it's you. If it is a permissions problem, it would be with your own computer user account. Remember, the Dropbox folder is just a folder like any other on your computer. When you move or copy files in and out of the folder, it's your operating system performing that function; not Dropbox.
Are you able to create a new file directly in the Dropbox folder?
Yes, using finder I can navigate to the Dropbox Folder, make files and folders and move files out.
All I know is before Catalina it was working fine. After Catalina it is not. ...and Dropbox is really freaking expensive now for this.
Hey Jane, Is Dropbox planning to come up with a solution? It's clearly not unique to any one person and Dropbox is going to lose a lot of Mac customers if you don't solve this problem very quickly. It's been two weeks of no constructive response or solution while the file mess on our computers builds up.
Agree we need a real fix to the issue but did you see my post that if you right click the file and do "add to dropbox" that works at least as a temporary solution?
I saw your post and tried it by clicking on the link but it didnt work.
I have several tickets in, and updates from Dropbox that they are aware of this. I have tried the different sync adjustments to no avail. I did find if I right click the file, and select" move to" dropbox it will.
But dragging and dropping is not an option for us, either.
Waiting on a solution for this issue as well. I'll keep checking back.
I'll add my voice to the chorus of people with issues.
I just got my laptop back from Apple after a failed logic board, and was forced to upgrade to Catalina. (I had been holding off because of all the various app issues across many apps.)
Post-upgrade, I can't drag to or from the Dropbox hierarchy.
Seems like Apple & Dropbox aren't playing well with others at the moment.
Jane, can I get on your radar, too? I've got LOTS of stuff to move around as I re-establish a rational environment on a virtually-new machine.
I am having this problem too. All apple sidebar dragging works, Only dropbox not working, What is the fix??????
