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Brian A 's avatar
Brian A
New member | Level 2
15 days ago

Can't create a link using my mobile app.

Original dropbox is on my iPhone 11. With my old email address. I’m now using iPhone 15. I have the Dropbox app and can see all my photos. But I can’t send a link to my photos from my iPhone 15.
iOS
Mobile
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
15 days ago

Hi there, Brian A , welcome to our Community! 

 

Do you use the same account with your old iPhone, along with the new one? 

 

Also, just to make sure we're on the same page here: do you try to create a shared link, or achieve something different? Feel free to clarify more. 

 

Do you try to follow these steps? 

 

Keep me posted, and we'll take it from there! 

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