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Forum Discussion

Karen43's avatar
Karen43
Explorer | Level 3
31 days ago

Cannot add someone to a shared folder?

I keep getting this message when trying to add someone to Dropbox. I get the same message if I put them in as view or edit.

{".tag":"access_error","access_error":"inv alid_member"}

Error Messages
FAQ
Share
Shared Folders
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    31 days ago

    Hi Karen43, thanks for bringing this to our attention.

     

    Just for clarification, are you using the normal Dropbox site or app to add someone, or are you using an API or other method to do so?

     

    Are you adding them to a shared folder, or a team folder?

     

    This will help me to assist further!

    • Karen43's avatar
      Karen43
      Explorer | Level 3
      31 days ago
      I have tried to add them from the app and by signing into Dropbox using my desktop.
      I am adding them to a shared folder.
      • Karen43's avatar
        Karen43
        Explorer | Level 3
        31 days ago
        It is for one particular person, not everyone.

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