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Forum Discussion
Cannot add someone to a shared folder?
I keep getting this message when trying to add someone to Dropbox. I get the same message if I put them in as view or edit. {".tag":"access_error","access_error":"inv alid_member"}
Jay
Dropbox Staff
Dropbox StaffHi Karen43, thanks for bringing this to our attention.
Just for clarification, are you using the normal Dropbox site or app to add someone, or are you using an API or other method to do so?
Are you adding them to a shared folder, or a team folder?
This will help me to assist further!
- I have tried to add them from the app and by signing into Dropbox using my desktop.
I am adding them to a shared folder.
