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Forum Discussion
Cannot add someone to a shared folder?
I keep getting this message when trying to add someone to Dropbox. I get the same message if I put them in as view or edit. {".tag":"access_error","access_error":"inv alid_member"}
I have tried to add them from the app and by signing into Dropbox using my desktop.
I am adding them to a shared folder.
I am adding them to a shared folder.
It is for one particular person, not everyone.
- Jay
Dropbox Staff
Is that user already part of a Dropbox team, which might've restricted sharing folders with non-team members?
Could you try switching browsers to see if this helps?
- I tried two different browsers - Google and Microsoft Edge. I will reach out to her to find out if she is part of a team that restricted access.
