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Forum Discussion

angelahaley's avatar
angelahaley
Explorer | Level 4
8 months ago

Can anyone please assist me in resetting my Camera Upload settings?

Can anyone please assist me in resetting my Camera Upload settings?  I have uploaded some a LONG time ago, but want to do one big purge from my phone and start fresh with Camera Uploads in Dropbox, c...
Camera uploads
Mobile
Sync
upload
angelahaley's avatar
angelahaley
Explorer | Level 4

Yes, I ended up adding another "family account" to my main Dropbox account that was a fresh start.  The camera upload completed in 2 days and says it's complete, but only 1940ish of 38k images are showing up in my camera uploads folder in Dropbox... what gives?  I'm so fed up with this! What am I even paying for??

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Sillebille, do you have access to this email address? I can message you there directly and further assist.

 

angelahaley, I checked our system and I can see you have a ticket with our support team, which has been escalated to our specialists. Since I understand your frustration, I’ve left them an internal note to get back to you as soon as possible.

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