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Forum Discussion

g_mateus's avatar
g_mateus
Explorer | Level 3
4 years ago

Backing Up External Hard Drive

I use my laptop to DJ.  I have an 256GB internal drive, however my library of audio files is over 1TB.  I currently have my audio library stored on an external hard drive and have a 2nd one as a back...
Create
Desktop
Space and storage
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi cranerr, let's jump into this!

 

Which size do you see on the downloaded content, versus on the website? Can you send me a few screenshots, so I can have a visual on this?

 

Keep me posted!

cranerr's avatar
cranerr
Explorer | Level 3
3 years ago

It contains confidential information or I would upload screenshots. 

All of the files are the same in these folders.  As an example, one folder on the Dropbox website has 1.69 MB, the Dropbox Desktop (the icon in the toolbar of my browser) has 4.9 MB and my external hard drive has 1.8 (close to the website). The Desktop size is way off.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey cranerr, do you use the Backup feature by any chance? 

     

    What is your app's syncing status while we speak? 

     

    If there's a way that you can blur or hide any personal info, and send me the screenshots, I would be most grateful!

    • cranerr's avatar
      cranerr
      Explorer | Level 3
      3 years ago

      Megan Here are the screenshots. No, I am not using backup and yes, it is syncing.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi cranerr, thank you so much!

         

        Can you also check and let me know for the app's syncing status, please? 

         

        Also, in the right folder (the one you download to your external hard drive) do you simply download the folder from the website? 

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